In a live TV interview, Jeanne discusses a variety of training topics. Click on any of the following:

How Jeanne's experience prepared her for training and development.

Jeanne's techniques for projecting a professional presence.

Jeanne's techniques for overcoming speaking anxiety.

Jeanne's popular personality profile is useful in management, team, sales, and customer service training—any time people need to improve relationships. In these scenes, Jeanne shows how an understanding of personality differences can bring out the best in others.

Jeanne discusses the “Ruler” personality.

Jeanne discusses the “Entertainer” personality.

General comment and interpretation.